Refunds & Return Policy

Refunds & Return Policy

We have a 14 day refunds and return policy.

If you receive damaged or faulty product from a delivery, please email us within 14 days of the purchase date (include a photo) – brew@fineinfusionstea.com.au

Once we receive your email, it will need to be reviewed and a refund will be processed.

If you have a change of mind and would like to return your product, we will process a refund (no exchanges). Please contact us via email within 14 days of purchase and we will provide details on where to send your return.

A refund will only be approved once the return is received and inspected. The product must be unopened and in the same condition that you received it. You will be responsible for the payment of your return shipping costs.